1) Framework
Differentiation Engine
- Unique value propositions that competitors cannot replicate.
- Brand signals reinforced by consistent execution.
- Clear market narrative with proof points.
Customer Trust
- Evidence of reliability and measurable outcomes delivered.
- Customer advocacy loops reinforcing reputation.
- Transparent commitments and governance of delivery.
Ecosystem Influence
- Strategic partnerships that extend reach and innovation.
- Ability to shape standards and influence norms.
- Active presence in forums, consortia, and thought leadership.